Sunday, November 8, 2009

Zune HD 4.3 Update Fix

As many of you know Microsoft recently released a well received update for the Zune HD. Unfortunately, if you had a 16Gb Zune HD, odds were good that you wouldn't be able to easily get the update by simply opening the Zune software on your computer going to Settings>Devce>Player Update.

For most people, including myself, the software showed that the player was up to date with the old 4.1 software. A bit of searching yielded this very helpful fix from a forum poster on the Zune Forums.

To get the update for the Zune HD 16Gb model, hold down the side mounted media button and the power button for about 20 seconds. The screen will at first pull up the usual volume buttons, then it will power off and if you keep holding the buttons after the power off, it will come back on and you'll see the screen requesting you connect your Zune HD to a computer. (Just like when you did the first time you got it).

After this, you've got to close your Zune PC software and restart it. Reconnect the Zune HD and you should see the prompt that you need to upgrade to the 4.3 software before continuing the sync.

Thanks to "Charm55" for the instructions!

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